![]() ![]() ![]() ![]() I saw it only had 2,9 stars and was kinda sad because I'm usually very skeptical, but I thought I've done it and now I wait to see what happens. Then I thought for a minute, maybe I should have checked trustpilot and see what other peoples experiences have been with this website, so I did. So I ordered a hoodie, t-shirt and a waterbottle at edwin. So I thought I would tell yall my experience. I honestly think this website is rated very low compared to all their good things. I was not offered any compensation, refund or free pair for my troubles & still 5 weeks on I'm still without any jeans Thave today just spoken with the store (as they have had the jeans 10 days) & they say they altered a week ago but are sat there awaiting being sent back, A WEEK!!!! I'm a huge Edwin wearer, for the last 7 years have not worn any other jeans apart from Edwin & now I feel after the terrible service I'm now looking for a new Jean company to define my style as I feel have lost hope as I don't believe Edwin care & lost to itch with who their customers wearers are. ONE LEG LONGER THAN THE OTHER!! Bought 2 pairs just shy of £400 five weeks ago & their in-house alteration service was suppose to shorten the legs to 26" the first pair was altered to 28" and the second pair altered each leg of one pair to different lengths one 27" & one 28" so one was longer than the other!!!! Now this was their first mistake (though a very big one) the second was it took 2 weeks for them to find someone to come back to me after I contacted them (even though I phoned them every day nearly) Now, they said they was going to collect these, fix them & have them back to me quickly, it's been 10 days & still no return of my jeans! So in short (not short enough in my jeans sake) I'm out of pocket nearly £400 five weeks on with no jeans to wear! Their customer service & manager has been augmentative, totally in denial & dismissive to this issue, to the point he don't think it's an issue at all. Edwin was the first brand to create an “old wash” using the stone-washing technique in which pumice stones are washed with the jeans to create a worn-out look.ONE LEG LONGER THAN THE OTHER! FOLLOWED BY THE WORST CUSTOMER SERVICE Edwin has been in production for over 70 years. Manufactured on traditional looms that require exceptional skill to operate, you’ll be confident in the quality of these jeans. Designed in LA, made in Tokyo, meet Edwin. Hoping to transform the denim world in the USA and world, AG is on a mission. Given the opportunity to collaborate with Japan, he took it. AG’s fascination with the high quality of Japanese denim began years ago. The “Godfather of Denim” is back to deliver you premium denim straight from one of the most well-known brands to ever come from Japan. If this name is not familiar to you, read this. The brand’s resurgence into the mainstream starts with Adriano Goldschmeid. What do you mean I can only wear these once a week? What happened to the heavier, robust and tougher everyday denim we grew up wearing? On the hunt for that traditional denim feel? Look no further, the highly touted and much anticipated North American debut of Edwin Jeans is here and espy is officially the only store in Calgary carrying the brand. All under the guise of ‘premium denim’ which you would think means they are your every-day go-to pair of jeans. Denim has progressed to the point of low cotton content, artificial fibers like lycra, elastane, and tencel have begun to dominate the denim industry. ![]()
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